jili288 Privacy Policy

1. Introduction & Scope

jili288 takes privacy seriously. This Privacy Policy describes how jili288 ("we," "us," or "our") collects, uses, stores, shares, and protects the personal information of players and visitors who access the jili288 platform at jili288.net ("the Platform"). It applies to all registered players, account applicants, visitors browsing the Platform, and individuals who communicate with jili288 through any channel including live chat and email.

This Privacy Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA) of the Philippines, its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). By accessing or using the jili288 platform, you acknowledge that you have read, understood, and agree to the data processing practices described in this document.

This Privacy Policy should be read together with jili288's Terms & Conditions, which govern the overall relationship between jili288 and its players. In the event of any inconsistency between this Privacy Policy and the Terms & Conditions in relation to data privacy matters, this Privacy Policy shall prevail.

2. Data Controller Information

For the purposes of the Data Privacy Act of 2012, jili288 acts as the Data Controller in respect of personal data collected through the Platform. jili288 is responsible for determining the purposes and means by which your personal data is processed.

jili288 operates in compliance with the regulatory framework administered by PAGCOR — the Philippine Amusement and Gaming Corporation — which is the primary regulatory body overseeing online gaming operations in the Philippines. jili288's data processing activities are conducted in accordance with both PAGCOR's operational requirements and the NPC's data privacy regulations.

For all data privacy queries, access requests, and formal complaints, you may contact jili288's designated Data Protection Officer (DPO) via email at [email protected]. Please include "Data Privacy Request" in your subject line to ensure your query is routed to the correct team.

3. Information We Collect

jili288 collects several categories of personal information in the course of providing our gaming platform services. The categories and specific data points we collect are described below:

3.1 Identity & Registration Data

When you register a jili288 account, we collect:

• Full legal name (as it appears on your government-issued ID)
• Date of birth (for age verification — you must be 21 years of age or older)
• Gender (optional, for platform personalization)
• Nationality and country of residence
• Email address and mobile number
• Residential address (barangay, city/municipality, province)
• Username and encrypted account password

3.2 Identity Verification (KYC) Documents

To comply with PAGCOR regulations and our Anti-Money Laundering (AML) obligations, jili288 requires identity verification before processing withdrawals. KYC documents we may collect include:

• Philippine government-issued photo ID (PhilSys National ID, passport, UMID, driver's license, PRC ID, Voter's ID, or postal ID)
• Proof of address (utility bill, bank statement, or barangay certification issued within the last 90 days)
• Selfie or live photo for liveness verification
• Proof of payment method ownership (e.g., GCash account screenshot showing name match)

3.3 Financial & Transaction Data

• Deposit and withdrawal transaction records including amounts, timestamps, and payment method references
• GCash, Maya, GrabPay, QR Ph, InstaPay, BPI, BDO, or Metrobank account identifiers (account numbers or mobile numbers linked to payment wallets)
• Bonus and promotion participation history
• Transaction dispute records

3.4 Gaming Activity Data

• Game session logs including game titles played, bet amounts, and outcomes
• Sports betting selections and wager history
• Bonus wagering progress
• Self-imposed limit and self-exclusion settings
• Responsible gaming tool usage history

3.5 Technical & Device Data

• IP address and geolocation data (country/region level)
• Device type, operating system, and browser version
• Unique device identifiers
• Session duration and login timestamps
• Referral source and traffic channel data

3.6 Communications Data

• Live chat transcripts and support ticket records
• Email correspondence with jili288 support
• Feedback and survey responses (where submitted voluntarily)

4. How We Collect Your Data

jili288 collects your personal information through the following methods:

• Directly from you — when you register an account, complete KYC verification, make deposits or withdrawals, participate in promotions, or contact our support team.
• Automatically through the Platform — via cookies, web beacons, server logs, and similar tracking technologies when you browse or use the jili288 platform. See Section 8 for more detail on cookies.
• From third-party payment processors — when you initiate a deposit or withdrawal, payment processors such as GCash, Maya, or bank partners share transaction confirmation data with jili288 to reconcile your account balance.
• From identity verification providers — jili288 may engage third-party KYC and liveness detection service providers to assist with identity document verification. These providers share verification results (pass/fail status and document validity) with jili288.
• From fraud prevention and AML screening tools — jili288 uses automated risk-scoring systems that may process technical data (IP address, device fingerprint) to detect suspicious activity.

5. How We Use Your Data

jili288 uses the personal information we collect for the following purposes:

Purpose	Data Categories Used
Account creation and management	Identity & registration data
Age and identity verification (KYC)	Identity data, KYC documents
Processing deposits and withdrawals	Financial & transaction data, identity data
Providing gaming services and game history	Gaming activity data, identity data
Fraud prevention and security monitoring	Technical data, financial data, identity data
AML compliance and regulatory reporting	Identity data, financial data, transaction data
Responsible gaming tool management	Gaming activity data, identity data
Customer support and dispute resolution	Communications data, identity data, gaming data
Platform analytics and improvement	Technical data, gaming activity data (aggregated)
Bonus and promotional eligibility assessment	Identity data, financial data, gaming data
Legal compliance and regulatory obligations	All categories as required by law

jili288 does not use your personal data for automated decision-making that produces significant legal effects without human review. Where automated risk-scoring tools flag an account for review, a jili288 compliance team member will conduct a manual assessment before any action is taken.

6. Legal Basis for Processing

Under the Data Privacy Act of 2012, jili288 relies on the following legal bases for processing your personal information:

• Performance of a contract — Processing your identity data, financial data, and gaming activity data is necessary to provide you with jili288 platform services in accordance with our Terms & Conditions.
• Compliance with a legal obligation — KYC verification, AML reporting, age verification, and transaction monitoring are required by PAGCOR regulations and Philippine anti-money laundering laws.
• Legitimate interests — jili288 processes technical and device data for fraud prevention, platform security, and responsible gaming enforcement, where these interests are not overridden by your privacy rights.
• Consent — Where jili288 sends you marketing communications or uses non-essential cookies, we rely on your freely given, specific, and informed consent. You may withdraw this consent at any time without affecting your account status.

7. Data Sharing & Disclosure

jili288 does not sell, rent, or trade your personal information. We share your data only in the following limited circumstances:

7.1 Service Providers & Processors

jili288 engages trusted third-party service providers who process personal data on our behalf under strict data processing agreements. These include KYC verification providers, payment processors (GCash, Maya, GrabPay, BPI, BDO, Metrobank), fraud detection platforms, customer support software providers, and cloud hosting services. All such providers are contractually bound to process your data only as instructed by jili288 and to maintain appropriate security standards.

7.2 Game Content Providers

jili288 offers games developed and operated by licensed game studios. These studios may receive limited anonymized session data (e.g., bet amount and game outcome) necessary to resolve game disputes or verify RNG certifications. Personally identifiable information is not shared with game studios beyond what is strictly necessary.

7.3 Regulatory & Law Enforcement Authorities

jili288 is required by law to share certain data with PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine government authorities upon valid legal request. jili288 will comply with lawful orders, subpoenas, and regulatory directives. Where permitted by law, jili288 will endeavor to notify you of any such disclosure.

7.4 Business Transfers

In the event of a merger, acquisition, or sale of jili288's business or assets, your personal data may be transferred to the successor entity as part of that transaction. jili288 will notify you via your registered email address prior to any such transfer and will ensure the successor entity is bound by privacy obligations no less protective than those in this Policy.

7.5 With Your Consent

jili288 may share your data with additional third parties where you have given your explicit informed consent to such sharing.

8. Cookies & Tracking Technologies

The jili288 platform uses cookies and similar tracking technologies to improve your browsing experience, maintain your login session, prevent fraud, and analyze platform usage. The cookies we use fall into the following categories:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without impairing core functionality.
• Functional Cookies: Remember your preferences such as language settings, game display preferences, and responsible gaming tool configurations.
• Analytics Cookies: Help jili288 understand how players use the Platform by collecting aggregated and anonymized usage statistics. jili288 uses this data to improve navigation, game loading performance, and support responsiveness.
• Fraud Prevention Cookies: Used to detect and prevent fraudulent logins, multi-account activity, and bot-driven behavior by building a technical device fingerprint.

You may manage your cookie preferences through your browser settings. Disabling certain categories of cookies (other than strictly necessary) may affect your experience on the Platform but will not prevent you from accessing your account. jili288 does not use advertising cookies or share cookie data with third-party ad networks.

9. Data Retention

jili288 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. The following retention periods apply:

• Account and KYC data: Retained for a minimum of five (5) years following account closure, as required by PAGCOR and AMLC regulations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction in accordance with the Anti-Money Laundering Act.
• Gaming activity logs: Retained for three (3) years following the last recorded session, or for the duration of any open dispute, whichever is longer.
• Support communications: Retained for two (2) years from the date of the final communication in a support thread.
• Technical and device data: Retained for twelve (12) months on a rolling basis, subject to fraud investigation requirements.

Upon expiry of the applicable retention period, jili288 will securely delete or anonymize your personal data so that it can no longer be attributed to you as an identified individual. Anonymized aggregate data may be retained indefinitely for statistical and analytical purposes.

10. Data Security

jili288 implements robust technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security framework includes:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jili288 platform.
• Encryption at rest for sensitive data including government ID documents and payment method identifiers stored on jili288 servers.
• Access controls limiting personal data access to jili288 staff who require it to perform their job functions, governed by role-based access permissions and audit logging.
• Two-factor authentication for internal staff systems accessing production data environments.
• Regular security assessments including vulnerability scanning and penetration testing conducted by independent security specialists.
• Incident response procedures covering detection, containment, and notification in the event of a personal data breach.

In the event of a personal data breach that poses a risk to your rights and freedoms, jili288 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected data subjects without undue delay as required by the DPA and NPC Circular No. 16-03.

11. Your Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jili288. You may exercise these rights by contacting our Data Protection Officer at [email protected]:

jili288 will respond to rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further thirty (30) days with written notice to you. jili288 will not charge a fee for processing reasonable rights requests. However, jili288 may decline requests that are manifestly unfounded, repetitive, or excessive.

Please note that certain rights are subject to limitations where processing is required for compliance with a legal obligation (for example, jili288 cannot erase transaction records that are subject to mandatory AML retention periods).

12. International Data Transfers

The jili288 platform primarily stores and processes personal data within data centers located in Asia. Where personal data is transferred to service providers or game content providers located outside the Philippines, jili288 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act of 2012.

Safeguards for international transfers include contractual data processing agreements incorporating the NPC's standard contractual clauses, and engagement of service providers whose jurisdictions have been assessed to provide an adequate level of data protection. By using the jili288 platform, you acknowledge that your data may be processed in countries other than the Philippines as part of the delivery of our services.

13. Children & Minors

The jili288 platform is strictly intended for adults aged 21 years and above, in compliance with PAGCOR regulations governing online gaming in the Philippines. jili288 does not knowingly collect personal information from individuals under the age of 21.

If jili288 discovers that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all personal data associated with the account will be deleted as required by law, and any deposits may be returned to the verified payment method of origin.

14. Changes to This Privacy Policy

jili288 may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. When material changes are made, jili288 will notify you via email to your registered address and will display a prominent notice on the Platform at least fourteen (14) days before the changes take effect.

The "Last Revised" date at the top of this page will be updated whenever changes are made. Your continued use of the jili288 platform following the effective date of a revised Privacy Policy constitutes your acknowledgment of the updated terms. If you do not agree to the changes, you may request account closure in accordance with our Terms & Conditions.

We encourage you to review this Privacy Policy periodically to stay informed about how jili288 protects your personal data.

15. Contact & Complaints

For all data privacy matters — including access requests, rectification requests, erasure requests, objections, and formal complaints — please contact jili288's Data Protection Officer through the following channels:

• Data Privacy Email: [email protected] (please write "Data Privacy Request" in the subject line)
• Live Chat: Available 24/7 through the jili288 platform — ask to be connected to the Data Privacy team
• Response Time: jili288 aims to acknowledge all data privacy requests within five (5) business days and to resolve them within thirty (30) calendar days

If you are not satisfied with jili288's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the independent regulatory body responsible for enforcing the Data Privacy Act of 2012. Information on how to file a complaint with the NPC is available on the NPC's official website.